From Problem to Impact

When The Kids explored workplace experiences of flexible work in 2018, access was largely informal, with no formal policies or procedures in place. Only 54% of staff were satisfied that flexible work was applied consistently, with decisions highly dependent on individual managers and therefore experienced unevenly across the organisation. Laboratory and clinical roles, grant deadlines, and gendered norms around caring responsibilities compounded these inequities.

After driving systemic change through new policies and training initiatives, 90% of staff now report feeling supported to request flexible work arrangements, with no gendered difference in responses. Around 80% of staff work flexibly, with a range of arrangements in use across the Institute.

What actions did The Kids deliver?

• Developed and implemented a Remote and Flexible Work Procedure, including mandatory ergonomic assessments for staff working remotely.
• Integrated flexible and remote working content into induction for all new staff.
• Developed and delivered an online blended working curriculum, including modules on managing flexible and hybrid work, running effective virtual and hybrid meetings, and Lab Supervisor Duty of Care training, incorporating awareness of the Remote and Flexible Work Procedure.