Identifying and remedying systemic disadvantage creates more equitable, inclusive and diverse organisations. Systemic change trumps awareness-raising as it essentially solves the root cause of problems, rather than relying on workarounds and the goodwill and knowledge of others.

As a result of feedback from a student via an academic staff member, Griffith University was able to address a problem in its systems—the non-use of what those systems call the Preferred Name category. The use of First Name had the unintended consequence of deadnaming and misgendering students and staff.

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